Given that DSCO is a separate platform, Poshmark is unfortunately unable to support on questions related to the DSCO platform.
However, DSCO has a great customer support line, which is very responsive to inquiries. Feel free to reach out to their ticket support line at: support-dsco@rithum.com.
DSCO also now offers live support via chat / phone:
* US/Canada: 1-844-HUB-HELP or 1-518-810-0700 (follow prompts for Dsco; Hours 5am PT- 6pm PT)
* Live chat (click the green ZenDesk button in the bottom right corner): https://support.dsco.io/hc/en-us