Because Poshmark shoppers are used to transacting with other individuals, they have a higher expectation regarding fast response times.
As a result, in order to capture potential sales, we typically recommend enterprise sellers to respond within 24 hours during the work week. During the weekend, our buyers are typically understanding - although the faster response, the higher likelihood conversion!
We encourage enterprise sellers to include a Store Policy not-for-sale listing to manage buyer expectations and further articulate their policies on response time: https://poshmark.com/listing/Our-Store-Policies-60200d683751f5cc3b9de9e0
