We have moved to a ticketing system for all seller inquiries. Please contact the following queues for support on the associated topics and issues. Contacting the correct queue will allow our team to provide the fastest, most efficient response times for questions.
General Inquiries: Poshmark Support (support@poshmark.com)
Example Queue Topics
Closet creation
Product Features and Tools
Marketing Practices
Data and Reporting
All Other Inquiries
Operational / Onboarding Questions: Enterprise Operations (enterpriseops@poshmark.com)
Example Queue Topics
Questions related to Rithum or DSCO
Bulk upload mapping or errors
Shipping carrier issues
Post-Order Issues: Poshmark Support (support@poshmark.com)
Example Queue Topics
Customer service
Post-order shipping and fulfillment issues
Order redemption