Does Poshmark allow for returns? What is an Item Not as Described (IND) case?

Poshmark allows for buyers to return items if their case for an Item Not as Described is approved by our Core Support Team. This means the buyer had to show photographic proof that the item they received was not accurately represented by the Poshmark listing.

Once a case is approved, Poshmark will issue a postage label (free of charge to the seller) to the buyer, asking them to return the item to the seller. The return address on this label is automatically generated with the address on your account - most sellers will denote a warehouse to easily facilitate the receipt and return.  Once that return is marked as delivered (automatically denoted by reading the tracking label), the buyer will be refunded.