Post-Order Issues

Does Poshmark allow for returns? What is an Item Not as Described (IND) case?

Does Poshmark allow for partial refunds/returns?

Poshmark Support accepted an IND - I disagree with the decision. What should I do?

Can I change the address I have on file for returns?

How are buyer refunds processed?

How do seller earnings work on Poshmark? How do I redeem my earnings?

Where can I see how my earnings break down by order?

Where can I change my bank account direct deposit information?

I'm using my own shipping labels - how do I get paid for this?

What are customer reviews (Love Notes) on Poshmark?

I just received a negative seller rating - where does that show up on my account?

When are buyers allowed to cancel their orders?

What happens if my order is Canceled, but Shipped?

My shipped orders aren't turning to Shipped state in Poshmark - what is happening?

What shipment carriers does Poshmark currently accept?

Does Poshmark accept split shipments for bundle orders?

What happens if a buyer is not happy with their order?

I ship via FedEx and they don't allow for shipment to PO Boxes. What can I do?

I see orders being generated in Poshmark, but not in my 3PL integration system. What's happening?

Does Poshmark allow for automated disbursements?

How is sales tax calculated on Poshmark?

A buyer purchased two separate orders from me. Can I consolidate on our end?

I ship via Posh Post and my buyer wants to change their delivery address for an order. What do I do?