If the order has shipped
Please ask the buyer to reach out to your postal service directly so they can forward the order to the correct address.
If your order has not shipped
Please ask the buyer to change the shipping address directly from the order page. Please note that they can only update your shipping address once per order before it is shipped.
To change an address:
In the app
Go to your Account Tab (@username)
Select My Purchases
Select the unshipped order
Select Show More
Select Edit next to the Ship To information
Select an existing address or Add Address
On the web
Select your profile picture at the top-right of the page
Select My Purchases
Select the unshipped order
Select Edit Address
Select an existing address or scroll down to Add Address
Select Done
Once done, Poshmark will send the seller a new label with the buyer's updated shipping address.
https://support.poshmark.com/s/article/935877978?language=en_US
